Privacy Policy

Account information: Name, email address, phone number (for WhatsApp mentoring).

Mentoring data: Voice call transcripts, text message history, patterns identified, commitments, and progress data generated through your mentoring sessions.

Payment information: Processed securely through Stripe. We do not store credit card numbers on our servers.

Usage data: Session frequency, feature usage, and interaction patterns to improve the Service.

• To deliver and personalize your mentoring experience • To track patterns, commitments, and progress across sessions • To send scheduled mentoring texts via WhatsApp • To process payments and manage your subscription • To improve our mentoring methodology and AI models • To communicate important updates about the Service

We use industry-standard encryption to protect your data in transit and at rest. Your mentoring conversations are private and accessible only to you. We use Supabase for our database with row-level security policies, and all API communications are encrypted via TLS.

We do not sell your personal data. We share data only with:

• AI providers (OpenAI, Anthropic) — to generate mentoring responses. These providers process data per their data processing agreements and do not use your data to train their models. • Stripe — for payment processing only. • Twilio — for WhatsApp message delivery only.

• Access: Request a copy of all data we hold about you. • Correction: Update inaccurate personal information. • Deletion: Request deletion of your account and all associated data. • Export: Download your mentoring data in a portable format. • Opt-out: Disable WhatsApp texts or specific mentoring features at any time.

We retain your mentoring data for as long as your account is active. After account deletion, we remove all personal data within 30 days. Anonymized, aggregated data may be retained for analytics and methodology improvement.

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. See our Cookie Policy for details.

MENTOR is not intended for users under 18. We do not knowingly collect data from minors.

We may update this policy from time to time. We will notify you of material changes via email. Continued use after changes constitutes acceptance.

For privacy-related questions or to exercise your rights, contact us at privacy@mentor.ist.